Policies & Terms

Privacy Policy

At adam's furniture we respect your privacy. This page explains what we collect and why.

What we collect

• Name, mobile number, governorate and your notes — entered by you at booking so we can contact you and complete your order.
• General browsing data via the Meta Pixel (Facebook/Instagram) to measure our ads — some of this is shared with Meta.

Why we use it

• To reach you on WhatsApp to confirm size, samples, payment and delivery.
• To improve our ads and reach interested people.

Sharing & retention

We never sell your data. We share it only with service providers we work with (e.g. Meta for ads, the shipping company). We keep data only as long as needed to serve you.

Your rights

You can request deletion or correction anytime — message us on WhatsApp +201120838413.

Returns, Exchange & Warranty

Cancellation before production

You may cancel and get a full deposit refund before production starts. Once production begins the deposit is non-refundable, as each piece is made to order.

Defects or damage on delivery

If the item arrives with a manufacturing defect, damage, or not per the agreed spec, we repair or replace it at our cost — notify us within 48 hours of delivery with photos.

Warranty

5-year warranty on the wooden frame and workmanship, plus lifetime maintenance. Covers material/manufacturing defects; excludes misuse and accidents. To claim, message us on WhatsApp with your order number.

Terms of Sale

• Booking is confirmed with a 70% minimum deposit; balance before delivery (or pay in full for 5% off).
• Payment: InstaPay & cash at branch are fee-free · Visa carries a 2% admin fee.
• Production takes 2–3 weeks from booking confirmation.
• Shipping 1,000 EGP inside Cairo & Giza; outside per governorate (confirmed before payment).
• The 35,900 EGP launch price is for the first batch and may change after the offer ends.
• Images and video are design visualizations; the finished piece may vary slightly — you can view it at the showroom.

Contact

adam's Furniture — Emerald Mall, First Settlement, next to the Police Academy, New Cairo.
WhatsApp/Call: +201120838413
Facebook: adam's Home Furniture

[Owner: add legal entity name, commercial registration and tax ID here if available — strengthens trust and Meta ad review.]